Policies and Benefits

1.⁠ ⁠Cancellation Policy

1. My sessions must be canceled at least 24 hours in advance to avoid deduction.
2. Cancellations made less than 24 hours prior to the session will result in deduction of the session from the package.
3. Exceptions will be made for medical emergencies and cases of severe weather conditions, ensuring flexibility and understanding for unforeseen circumstances.

2.⁠ ⁠Rescheduling

1. Sessions can be rescheduled based on mutual availability with no penalty if done at least 24 hours in advance.
2. Rescheduling requests made within 24 hours of the session may be accommodated, subject to availability, but will not exempt the session from deduction. This flexibility allows for adjustments to suit the client’s schedule.

3.⁠ ⁠Late Arrival

1. Clients are expected to arrive punctually for their scheduled sessions.
2. If a client arrives late, the session will still end at the scheduled time, and the full duration will not be extended. This ensures fairness to all clients and maximizes the use of everyone’s time.

4.⁠ ⁠Equipment Management

Swimming Sessions

1. Please ensure swimming goggles are properly fitted before my sessions begin to avoid delays.
2. In group classes, adjusting goggles for multiple participants can be time-consuming, so arriving with properly adjusted goggles will help maximize practice time. This proactive approach streamlines the session experience for everyone involved.

Basketball Sessions

1. Participants are encouraged to bring their own basketballs, although they will be provided by Coach Leo.
2. Bringing a personal basketball ensures familiarity and comfort during drills and practice sessions.

Life Coaching Sessions

1. Participants may benefit from having a notebook or journal for note-taking and reflection during sessions.
2. While not mandatory, having personal writing materials can enhance the learning experience and aid in implementing strategies discussed in sessions.

5.⁠ ⁠Payment and Packages

1. Payment must be made in advance for all sessions to confirm booking.
2. Packages are available at discounted rates and must be paid in full at the time of booking.
3. Sessions within a package must be utilized within the specified time frame agreed upon at the time of purchase.

6.⁠ ⁠Conduct and Safety

1. All participants are expected to conduct themselves respectfully at all times.
2. Safety instructions provided by Coach Leo must be followed to ensure a safe environment for everyone.
3. Coach Leo reserves the right to terminate a session if safety rules are not adhered to, with no refund provided.

7.⁠ ⁠Health and Fitness Requirements

1. Clients must disclose any medical conditions or injuries that may affect their ability to participate in the sessions.
2. A medical clearance may be required for clients with specific health conditions to ensure safety during the sessions.

Specific Policies for Each Session Type

Swimming Sessions

1. Cancellation Policy

1. Adheres to the general cancellation policy.
2. Pool access issues will be considered valid reasons for cancellation without penalty.

2. Rescheduling

1. Adheres to the general rescheduling policy.
2. Rescheduling requests due to pool maintenance or adverse weather conditions will be accommodated flexibly.

3. Pool Rules

1. Follow all posted pool rules and lifeguard instructions at all times.
2. No running or rough play is allowed around the pool area to ensure safety.

Basketball Sessions

1.Cancellation Policy

1. Adheres to the general cancellation policy.
2. Cancellations due to unavailability of the court will be considered valid reasons for cancellation without penalty.

2. Rescheduling

1. Adheres to the general rescheduling policy.
2. Rescheduling requests due to court maintenance or unavailability will be accommodated flexibly.

3. Court Rules

1. Respect the facility rules and other users of the court at all times.
2. Ensure good sportsmanship and cooperation during sessions to foster a positive environment.

Life Coaching Sessions

1. Cancellation Policy

1. Adheres to the general cancellation policy.
2. Cancellations due to personal emergencies will be considered valid reasons for cancellation without penalty.

2. Rescheduling

1. Adheres to the general rescheduling policy.
2. Requests for rescheduling due to unforeseen personal commitments will be accommodated flexibly.

3. Confidentiality

1. All personal information shared during life coaching sessions will be kept strictly confidential.
2. Coach Leo will not disclose any information without the client’s explicit consent unless required by law.

4. Session Environment

1. Sessions can be conducted in-person or virtually, based on client preference.
2. Clients are expected to choose a quiet and private space for virtual sessions to ensure focus and confidentiality.

5. Commitment and Progress

1. Clients are encouraged to commit to the scheduled sessions to achieve the best results.
2. Regular attendance and active participation are crucial for effective progress in life coaching

Terms and Conditions

1. Agreement to Terms

1. By booking a session, clients agree to adhere to these policies and terms and conditions.
2. Coach Leo reserves the right to amend these policies as necessary, with prior notice to clients.

2. Liability

1. Coach Leo is not liable for any injuries sustained during sessions due to negligence in following safety instructions.
2. Clients are responsible for their own personal belongings during sessions.

3. Refunds

1. Refunds for unused sessions within a package are subject to approval and may incur a cancellation fee.
2. No refunds will be issued for sessions canceled within 24 hours or for no-shows.

Additional Benefits

1. Personalized Attention

1. Each session is tailored to meet the individual needs and goals of the client.
2. Coach Leo provides one-on-one attention to ensure maximum benefit and progress.

2. Flexible Scheduling

1. Sessions are scheduled based on mutual availability to accommodate the client’s busy lifestyle.
2. Options for early morning, late evening, and weekend sessions are available.

3. Progress Tracking

1. Regular assessments and feedback are provided to track progress and adjust training plans as needed.
2. Clients receive detailed reports on their performance and areas for improvement.

4. Positive Aspects

1. Coach Leo’s sessions not only focus on skill development but also emphasize the importance of nutrition.
2. Guidance on healthy eating habits and post-session nutrition is provided to enhance performance and recovery.
3. Participants learn about the role of nutrition in achieving their goals, whether it’s improving swim times, enhancing basketball skills, or maximizing personal growth.
4. Emphasizing the connection between a balanced diet and overall well-being fosters a holistic approach to health and success in all aspects of life.

By implementing these comprehensive policies and terms and conditions, Coach Leo ensures a professional, enjoyable, and effective experience for all participants across swimming, basketball, and life coaching sessions